Use case
An AI receptionist that picks up your calls, day or night.
দিন হোক বা রাত — আপনার প্রতিটি কল ধরে যে AI রিসেপশনিস্ট।
A small business misses calls at lunch, after closing time, and whenever the one person at the desk is busy with someone in front of them. A missed call is often a customer who rings the next shop instead. Hiring someone only for the phone costs a salary, and most callers ask the same few things: the price, the hours, the location, the return policy.
Sworborno's AI receptionist answers your number with your own greeting, in natural Bangla or English, and replies from the price list, hours and policies you give it. It does not get tired at 11 at night, and it gives the same answer on the hundredth call as on the first.
How it works
- 01
Give it your front-desk knowledge
Upload your price list, menu, opening hours, location and policies, as PDFs, Word files, photos of a page or links to your website. The same knowledge also powers a text chat with the receptionist.
- 02
Choose how it greets callers
Pick the voice, and we prepare your greeting so every call opens with your business name, with no pause while the reply is generated. Call it from your browser and ask what your customers ask, until it sounds right.
- 03
Connect your number
We connect your phone number, and the receptionist answers the calls to it at any hour. You read each conversation in the dashboard, so a staff member can follow up where a caller needs a person.
What you get
- Calls answered at any hour, including after closing time
- Answers from your own price list, hours and policies
- Your greeting with your business name, in the voice you choose
- Each conversation in your dashboard, and call recordings kept for 90 days
What the AI receptionist does today
| Task | Today |
|---|---|
| Answers calls to your number, at any hour | Yes |
| Answers questions from your documents | Yes |
| Speaks Bangla, English and the mix of both | Yes |
| Opens with your greeting and business name | Yes |
| Keeps a log of each conversation | Yes |
| Plays a short recorded notice instead, if you prefer | Yes |
Further reading
- AI voice agent: the agent behind the receptionist, compared with a phone menu and a person at the desk.
- AI call agent: when you need calls made, such as reminders and confirmations, not answered.
- Pricing: prepaid minutes, billed by the second, only while someone is on the line.
- Answering from your documents: what the receptionist reads and how its answers show the source.
Hear your receptionist before your callers do
Sign up and start with 2 free minutes, no credit card. Upload your price list, then call the receptionist from your browser and ask what your customers ask.
Related questions
- Which languages does it speak and understand?
- Bangla first. It also understands English and the everyday mix of the two, and it hears a Dhaka address the way a courier would: thana, area, road and house.
- Who sets up the assistant, and can I change what it says?
- Our team configures the assistant for your business: the greeting, the questions it asks, the voice, and how it handles your kind of orders. We keep tuning it as your calls come in. Tell us what should change and we change it; there is nothing for you to install or maintain.
- Can the assistant answer questions about my products or policies?
- Yes. Upload your documents and policies, and customers can start a browser voice call or a text chat with the same assistant. Its answers come from what you wrote, with the source shown. On an order-confirmation phone call, the agent answers from the order details you sent with the request.
- Are calls recorded, and for how long are they kept?
- Every call is recorded so a disputed order can be checked. Recordings are kept for 90 days and then deleted. The one-line note and the result stay with the order. Telling your customers that calls are recorded is your responsibility as the business making the call.
For shops: COD order confirmation calls · Delivery address verification · Fake order prevention
For any business: AI voice agent · AI call agent · AI customer support